David Gerner

What Is Customer Experience? The customer experience includes all the ways a customer interacts with a business—before, during, and after their purchase. It’s not just about product usability or the look of a store or app; it’s about how customers feel when engaging with your brand. These interactions shape perceptions, and those perceptions drive loyalty. […]

At first glance, swapping crypto for a prepaid card sounds like a bizarre game of financial telephone. That’s like ordering takeout, then Postmates-ing it to your neighbour just so they can hand-deliver it to you again. It feels unnecessary. Complicated. A weird extra step. Except…it’s actually genius. These cards act as a frictionless bridge between